Return/Cancellation:
Numerical Innovations, offers you a risk free for 30 day money back guarantee on all of our software products. We are sure you will be pleased with its features, ease of use and reliability. If you are not completely satisfied, let us know within 30 days and if we cannot correct the problem, we will refund your money. Guaranteed.
You have 30 days from the date of purchase (as provided on our invoice).
A clear and reasonable explanation must be given for the dissatisfaction of the software product.
If it involves a bug fix or other problem and we are unable to resolve the issue the customer will receive 100% reimbursement.
Upon initiation of this reimbursement, customer agrees to certify in writing the destruction of all software, license keys, and any Confidential Information received.
Updates/Support/Maintenance:
All updates under your purchased version are free. For example if you buy FAB 3000 V5 today, this means you get all 5.xx updates without any additional charge.
You will get free E-Mail Technical Support for 12 months from the date of your purchase.
At the time of your order placement, you may optionally purchase a LIFETIME Maintenance Plan. It allows you to additionally receive every upgrade, update, & bug fix for the lifetime of the product, plus priority technical support from our staff, and license key replacement in the event of a lost license, computer transfer, or for any other reason. You will never need to spend another dime for the entire lifetime of the product.