Terms and Conditions
(A) Subscription (Month-to-Month)
(B) Subscription (Annual)
(C) Perpetual (Permanent License)
2. Lifetime Maintenance (Optional):
Unless otherwise specified, the Lifetime Maintenance is valid for as long as we continue to develop the software product as the independent entity Numerical Innovations, Inc. What this means is, you are eligible to freely receive every future upgrade, update, new release, and bug fix -- there will never be any additional charge. Click Here for more about Lifetime Maintenance benefits.
Transferability: The Lifetime Maintenance is intended to be valid for your lifetime usage of the product. In the event the original user leaves the company, the Lifetime Maintenance may be transferred to another user ONLY at the same company. It cannot be transferred to another location or different company entity.
Cancellation: The Lifetime Maintenance may NOT be transferred to another company, entity, or international site location. In the event your company is acquired, operates by another entity name, or relocated to a different country the Lifetime Maintenance will be voided. The Lifetime Maintenance is valid only for the specific software product and license type purchased.
Upgrade vs Update: An Upgrade is a major software release and the primary version number will change - for example Version 3.x to Version 4.x. With Upgrades there are typically drastic changes involved, require an upgrade cost, and/or a new license key. Upgrades usually occur once every 4 years. At that time when a new upgrade is released, you can decide whether to move up to the new Upgrade Version or remain with the existing Version. Updates are very frequent and usually occur once a month. Updates include bug fixes, improvements, and new features. Lifetime Maintenance includes all Upgrades, Updates, and Bug fixes.
Note: Perpetual license users without maintenance are eligible to receive all updates and technical support for the first 90 days after purchase; unlimited access to our user forum community and activation code center (to retrieve license information anytime 24/7).
3. Software Delivery / Backup / Other:
All software is delivered electronically via the internet.
For security purposes, we backup all downloadable Installation packages daily and maintain them for up to one year. We cannot guarantee older Installation packages or previous releases will be available for download, and strongly encourage users to save or backup their downloaded files to a safe place.
Unless otherwise stated promotional items must be redeemed within 1 year from the purchase date or they will become void.
4. Consulting and Engineering Services:
Unless otherwise stated guarantees offered for our consulting and engineering services are limited to 1 year from the invoice date.
5. Resellers (only):
Only permanent licenses are recommended for purchase thru resellers.
Subscription purchase: A reseller or 3rd Party can purchase a subscription on behalf of a customer, however there will not be any reseller discount offered. When possible, subscriptions should be purchased directly by a customer (end-user).